Returns & Refunds — S&A Luxe Threads

UNSTITCHED SUITS:

  • Exchange accepted within 3 days of delivery.

  • Item must be unused, uncut and in original packaging.

  • Customer bears return shipping cost.

STITCHED / CUSTOM ORDERS:

No refund or exchange once stitching has begun.

If stitching error is made on our end, we will

re-stitch at no extra cost.

DAMAGED OR WRONG ITEM:

Contact us within 24 hours of delivery.

Send clear photos on WhatsApp: +92-339-6444125

We will arrange exchange or store credit.

COD ORDERS (Lahore only):

Please inspect your item before paying the courier.

Once payment is made, standard return policy applies.

HOW TO REQUEST A RETURN:

WhatsApp: +92-339-6444125

Email: info@saluxethreads.com

We will respond within 24 hours.

Note: Sale items and custom stitched orders

are final sale and cannot be returned.